About us

Food Service Robots is owned by HIT Equipment International, a commercial catering equipment supplier that specialises in implementing automated cutlery processing systems, saving up to 90% of the associated labour cost.
Our focus is to help your business become more profitable by providing the best cutlery processing solution for your food service operation.
We import equipment directly from the manufacturers and have a range of specialised exclusive products, Cutlery Polishers, Glass Polishers, Cutlery Wrappers, Cutlery Washers, Vacuum Seal Machines and Orange Juicers.
HIT Equipment was founded by Harald Hendriks in Holland and was the first company to distribute cutlery polishers in Europe in 1996. HIT Equipment in co-operation with Rosler Germany endeavoured to develop a reliable, high-efficiency cutlery polisher, the CD 8000 L. It was this cooperative development that created the benchmark that all other manufacturers use as a basis for the cutlery polishers sold throughout the world.
After supplying thousands of hotels and restaurants in Europe with Cutlery Polishers, Erik Pizzorni started HIT Equipment Australia in late 2003 bringing the first cutlery polishers into Australia.
In January 2012, HIT Equipment International was created to service and supply a global market with a focus on the Asia Pacific region. Expanding the product range to include not only Cutlery Polishers but also Glass Polishers, Cutlery Wrappers, Cutlery Washers, Cutlery Sorters, Orange Juicers, Vacuum Sealing Machines and the consumable components for these machines.
The DNA of HIT Equipment International is the crossroads of business and technology. We understand what you are trying to achieve and we bring you the technological tools to achieve it.
We look forward to helping you with your food service operation.

The cutlery polisher was originally a bit of a luxury to get rid of one of the most repetitive tasks, now the business has expanded I couldn't imagine how we ever got by without it. Super reliable, it pays for itself over and over in labour savings.

Damian – Proprietor

Great product and provides good results

Zigi Ozeri – Owner

The time this saves against labour costs is enormous

Diana – Catering Supervisor

It's a great product that saved us a lot of labour cost, also the unit is very reliable with a good back up support

John Silbor – Chief Steward

Efficiency with staffing. Increased productivity.

Andrew Potter – F&B Manager

Efficiency with staffing. Increased productivity.

Andrew Potter – F&B Manager

Saved time and easier on staff physically.

Bernard Ofamooni – Catering Manager

The Cutlery Polishers effectively helped us a lot on operating cost for our Restaurants, we purchased three of them as they are so great!

David Lai – Owner

"Wage saver - lets us utilise our staff in more important areas"

Anthony Karnasiotis – Owner

Time saving
Cost cutting

Anthony Dean

The Cutlery machine provided to Longrain Sydney was a game-changer for us. My front of house staff loved it almost as much as me. The savings on wages are immense and the service provided to us by Erik and his team are amazing

Sam Christie – Owner

Having such efficient and effective tools has successfully saved a vast amount of time and energy both during and after service for myself and the team. Install, set up and training was easy and cleaning is even easier!

Laiken Durham – Restaurant Manager

its great I love it the cutlery looks silver-white now instead of grey!

Fiona Smith – Colonial Catering